Technical Sales (IT Specialist)

PT Sinergi Rekatama, a subsidiary of PT Infiniti Reka Solusi, is seeking an experienced and dedicated Technical Sales (IT Specialist) responsible for understanding customer needs, providing suitable IT solutions, supporting pre-sales activities, conducting product presentations, and developing customer relationships and business opportunities.

Key Responsibilites:

• Understand customer business and technical requirements and build long-term relationships.

• Analyze customer needs and recommend suitable products and technical solutions.

• Conduct product presentations, demonstrations, and PoC sessions and explain technical features to customers.

• Support the sales process by preparing technical proposals, quotations, BoM, SoW, and RFP/RFQ/RFI documents.

• Provide technical consultation on solutions, system integration, scalability, security, and performance.

• Conduct requirement gathering, site surveys, and technical assessments based on project requirements.

• Coordinate with vendors and partners regarding products, pricing, technical specifications, and PoC support.

• Stay updated on technology, products, market trends, and competitor developments.

• Ensure a smooth handover from the sales team to the implementation team and ensure technical scope is clearly communicated.

• Support sales target achievement and identify upselling and cross-selling opportunities.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.

• Experience in Technical Sales, Pre-Sales, IT Solutions, or a related field.

• Good understanding of IT products, solutions, and technologies.

• Experience in customer requirement gathering and solution presentation.

• Ability to explain technical concepts and solutions in a clear and customer-friendly manner.

• Strong communication, negotiation, and presentation skills.

• Ability to prepare or understand technical proposals, quotations, BoM, SoW, and related documents.

• Strong analytical and problem-solving skills.

• Ability to work closely with Sales, Technical, Vendor, and Customer teams.

• Good command of English, both written and spoken.

• Willing to conduct customer visits and site surveys when required.

• Strong ability to build and maintain customer relationships.

• Target-oriented with the ability to identify business opportunities.

• Knowledge of emerging IT technologies is an advantage.