HRD

Job Responsibilities:

• Lead and manage overall HR functions, including recruitment, employee relations, performance management, and HR administration.

• Develop and execute recruitment strategies to fulfill manpower requirements across all outlets and departments.

• Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviews, assessments, and hiring.

• Coordinate with department heads and Area Supervisors to identify manpower needs and recruitment priorities.

• Ensure new employees complete the onboarding and orientation process properly.

• Develop and maintain recruitment pipelines for operational and non-operational positions.

• Monitor employee turnover, absenteeism, and manpower availability and provide recommendations to management.

• Develop and implement HR policies, regulations, SOPs, and employee guidelines.

• Handle employee relations, disciplinary actions, grievances, and workplace issues professionally and fairly.

• Monitor employee performance evaluation, probation, and contract renewal processes.

• Coordinate training and employee development programs in collaboration with the Learning & Development function.

• Maintain accurate and confidential employee records and HR documentation.

• Prepare regular HR reports, including recruitment progress, manpower status, turnover, attendance, and other HR metrics.

• Ensure HR practices comply with company policies and applicable labor regulations.

• Lead and develop the HR team to ensure effective and efficient HR operations.

• Provide HR insights and recommendations to management to support business and organizational growth.

Qualifications:

• Bachelor’s degree in Human Resources Management, Psychology, Management, Law, or a related field.

• Minimum 3–5 years of experience in Human Resources.

• Strong experience in end-to-end recruitment, especially high-volume recruitment for operational or outlet positions.

• Experience managing recruitment targets and manpower planning.

• Strong knowledge of HR policies, employee relations, performance management, and employment regulations.

• Strong leadership and team management skills.

• Excellent communication, interpersonal, and negotiation skills.

• Strong problem-solving and decision-making abilities.

• Able to handle employee disciplinary matters and workplace conflicts professionally.

• Able to work independently and manage multiple priorities effectively.

• Proficient in Microsoft Office or Google Workspace and familiar with HRIS/recruitment platforms.

• Strong organizational and administrative skills with high attention to detail.

• Willing to work with operational teams and visit outlets when required.

• Target-oriented, proactive, responsible, and able to work under pressure.

• Strong ability to identify suitable candidates and assess candidates based on competency, attitude, and company culture fit.