Operations Manager - All Area

Job Responsibilities

The Operational Manager at Bobobox plays a pivotal role in ensuring the consistent, efficient, and high-quality execution of day-to-day operations across our cabin properties. This role is responsible for translating strategic goals into seamless operational practices, delivering exceptional guest experiences, and driving operational excellence through data-driven decisions, people leadership, and continuous improvement. Candidates must be willing to work at any of our branch locations across Indonesia. This may involve periodic transfers or relocations based on organizational needs.

Requirements

• Bachelor's degree from a top university, preferably from Hospitality background

• Min. 3 years of experience in a hotel operations role

• Min. 3 years of experience in managing multiple hotels as hotel manager or equivalent role

• Candidates must be willing to work at any of our branch locations across Indonesia. This may involve periodic transfers or relocations based on organizational needs.

• Fluent in English verbally and in writing

• Experienced with Property/Hotel Management System (PMS/HMS) and Point of Sales (POS) software.

• Experienced with Google Workspace (G Sheets, Slides, Docs, etc).

• Excellent Interpersonal Communication Skills

• Strong in organizing, planning, and relationship management.

• Fluent in numbers, analyzing data, and using analytics to make decisions.

• Results-driven with strong communication & interpersonal skills.

• Excellent Adaptability to Fast-paced Environment

• Familiar with Setting up and Maintaining KPIs

• Familiar with SOP and Policy development

• Product and Service Quality Improvements

• Focus on Operational Excellence and Quality Assurance

• Experienced in coaching & training delivery