Internal Sales Executive (Telesales)

Location: Mutiara Damansara, PJ

Hybrid: 2 days in office, 3 days WFH

This role aims to drive business growth by identifying and capitalizing on new sales opportunities within existing accounts. This involves building strong relationships with customers, understanding their needs, and matching them with the right products.

Here Is More About What You Will Be Doing...

• Work closely with Field Sales to ensure that all initiatives and action plan in driving sales will be achieved accordingly

• Responsible for pursuing sales generating opportunities from existing or new customer accounts through telesales / marketing effort.

• Responsible for conducting daily & monthly sales activities in compliance with the standards or target set.

• Conduct outbound cold calls into targeted accounts to promote RS products, Sales & Marketing Promotion and other relevant activities to drive sales.

• To achieve the daily and monthly sales target, search for new business opportunities in existing accounts through the identification of new contacts and sales opportunities. Follow up on all sales leads in a timely and effective manner.

• Maintain effective and good inter-department relationships and procedures to deliver exceptional customer service at all times.

• Accountable to gather competitive information from customer and market feedback and communicate it to the Sales Management

• To support and work closely with Marketing, Customer Service, Credit and Territory teams to secure customer leads, drive acquisition and marketing programs and achieve good customer service leading to more promoters and achieving a high Net Promoter Score (NPS)

What existing skills and experience will you need to be successful in this opportunity?

• Preferably 3 years of experience in Telesales and Sales environment with Technical selling background

• Achieve sales targets and other specified metrics

• Commercial awareness, particularly around the cost of acquisition

• Strong negotiation skills

• Excellent verbal and written communication skills

• Good time management skills

Desirable Experience

• Proven experience of working in an inbound/outbound call center environment.

• Knowledge of SAP, CRM and Microsoft packages

About RS Group

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better.

These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.

You’re joining a smart, driven team united by a mission to solve. This is the place where you can use your experience to create positive change. To challenge. To innovate.