Venue Manager

Venue Manager – X-Golf (Perth metro)

About the role

X-Golf is seeking an experienced Venue Manager to lead the day-to-day operations of our state-of-the-art indoor golf and hospitality venue in Perth's western suburbs. This is a full-time role for someone who wants to run the venue as if it were their own – taking genuine ownership of its performance, culture, and growth.

What you'll be doing

• Take full ownership of the venue's operations, performance, and customer experience – acting like an owner, not just a manager

• Manage and oversee all operational aspects of the facility, from opening to close

• Ensure exceptional service is delivered to every guest, every visit

• Lead, supervise, and roster staff to maintain optimal coverage and a high-performing team

• Manage inventory, purchasing, and budgeting to drive profitability

• Implement and enforce policies and procedures that uphold our standards

• Identify and resolve operational issues proactively, before they escalate

• Drive continuous improvement and growth in revenue, bookings, and events

• Be the face of the venue – building strong relationships with members, casual guests, and corporate clients

What we're looking for

• Minimum 3 years' experience in a venue, operations, or hospitality management role, ideally in hospitality or the sports/leisure industry

• A genuine passion for golf – whether you play, follow it, or simply love the game and the community around it

• An ownership mentality – someone who takes initiative, holds themselves accountable, and treats the venue's success as their own

• Strong leadership and people management skills

• Excellent customer service orientation and problem-solving ability

• Sound financial acumen, including budgeting and cost control

• A proven ability to multitask and prioritise in a fast-paced, high-energy environment

• Relevant tertiary qualifications in business, hospitality, or a related field (desirable)

What we offer

We are committed to a supportive and rewarding work environment. We offer competitive remuneration (including potential profit share for the right candidate), genuine opportunities for career progression, and a range of benefits including staff discounts, health and wellbeing initiatives, and a collaborative team culture. For the right person, this is a role with real autonomy and the chance to make the venue your own.

About us

X-Golf is a premier indoor golf venue featuring state-of-the-art golf simulators and a fully licensed bar, offering a vibrant calendar of events and corporate packages. We are dedicated to delivering an exceptional golfing experience and building a thriving community of golf enthusiasts.

If you have a passion for golf, a drive to take ownership, and a commitment to delivering an outstanding customer experience, we'd love to hear from you. Apply now to join the X-Golf team.

Review the website before applying. https://www.xgolf.com.au/