CSS TSSM Travel Technology Program Manager

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

CSS TSSM Travel Technology Program Manager (Remote)

Full time, United Kingdom, Italy, Poland, Spain

If you live in the Warsaw area, you will need to be in-office 50% of working time monthly. If you live in the Kraków and Rzeszów areas, you will need to work in-office at least one day per week.

The CSS TSSM Travel Technology Program Manager is accountable for assessing incidents and determining a solution approach, understanding requests for changes and determining the best approach, and applying a solution approach to assure a business problem has been resolved. In this role, you will proactively identify opportunities for improvements. You will also coordinate the respective team.

As a CSS TSSM Travel Technology Program Manager, you will

• Logically conduct assessments, replicate errors, or test situations if possible
• Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies)
• Perform benefit & risk analysis on small to highest scenario (many interacting key variables) 
• Demonstrate excellent customer service and develop customer-centric communication
• Conduct trainings and presentations to external customers
• Participate in shift planning for the virtual team in line with senior management's general direction

About you

• Advanced experience in the corporate travel industry is required
• Advanced experience in travel technology is required; Concur travel tool
• Experience in a collaborative and international workspace 
• You have project management experience 
• Advanced knowledge of GDS Sabre and/or Amadeus is required
• Excellent oral and written communication skills in English

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender?neutral compensation factors, including professional background, skills, experience, and role scope.

This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:

• Spain: 44,000 - 55,000 EUR
• Poland: 170,000 - 189,000 PLN
• Italy: 40,000 - 45,000 EUR

The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.

We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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