Job Description
Full details about the role and requirements
Yukerja Summary
The HR Performance & Rewards Specialist role at Infinity Growth Evolution is curated from Bossjob (category Sumber Daya Manusia). Note the work location (Taguig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Key Responsibilities
1. Performance Management
Objective:
Manage and continuously improve the Company's performance evaluation system for Hosts and Team Leaders.
Responsibilities
- Manage the monthly performance evaluation process for all Hosts and Team Leaders.
- Calculate performance scores accurately based on approved KPIs and evaluation criteria.
- Review and validate all supporting performance data before finalizing evaluation results.
- Coordinate performance calibration sessions with the Operations team to ensure consistency and fairness.
- Maintain complete and up-to-date employee performance records.
- Identify high-performing employees as well as employees requiring performance improvement.
- Continuously improve the Company's performance evaluation framework and processes.
2. Rewards & Incentive Administration
Objective:
Ensure all incentive and reward programs are administered accurately, fairly, and in a timely manner.
Responsibilities
- Calculate and administer the Responsibility Bonus.
- Calculate and administer the Gold Medal Bonus.
- Calculate and administer the Team Bonus.
- Calculate performance bonuses and other incentive programs.
- Verify employees' eligibility for bonuses based on attendance, KPI achievement, and Company policies.
- Cross-check all bonus calculations with the Operations team.
- Prepare monthly incentive and bonus reports.
- Coordinate with Finance to ensure accurate payroll processing.
3. Employee Discipline & Sanctions Management
Objective:
Ensure Company disciplinary policies are implemented consistently and fairly.
Responsibilities
- Review reported employee violations and disciplinary cases.
- Investigate incidents and validate supporting documentation.
- Prepare warning letters and disciplinary notices.
- Maintain accurate employee disciplinary records.
- Recommend appropriate disciplinary actions based on Company policies.
- Monitor repeated violations and recommend escalation where necessary.
- Prepare monthly disciplinary reports and analysis.
4. Performance Analytics
Objective:
Provide management with meaningful performance insights to support operational improvement.
Responsibilities
- Monitor and track Host KPI performance.
- Monitor and track Team Leader KPI performance.
- Track attendance, punctuality, productivity, and compliance metrics.
- Prepare monthly performance dashboards and reports.
- Analyze performance trends across individuals and teams.
- Provide recommendations to improve employee performance and operational effectiveness.
5. Policy Administration & Compliance
Objective:
Ensure all performance management and reward systems are implemented in accordance with Company policies.
Responsibilities
- Ensure consistent application of performance evaluation standards across all departments.
- Maintain and update performance management SOPs and policies.
- Recommend improvements to KPIs, evaluation criteria, and reward mechanisms.
- Audit performance evaluations and bonus calculations for accuracy and compliance.
- Support the communication and implementation of performance-related policies.
6. Cross-Functional Collaboration
Responsibilities
- Work closely with the Operations team to validate performance data and evaluation results.
- Coordinate with Team Leaders regarding performance evaluations and employee feedback.
- Collaborate with Finance to ensure timely payroll and bonus processing.
- Support the HR Manager in performance management initiatives and projects.
- Assist in annual performance reviews, talent assessments, and organizational performance initiatives.
Key Deliverables
Monthly Deliverables
- Host Performance Evaluation Report
- Team Leader Performance Evaluation Report
- Bonus Calculation Summary
- Gold Medal Award Recipients List
- Responsibility Bonus Report
- Team Bonus Report
- Employee Disciplinary Report
- Performance Dashboard
Quarterly Deliverables
- KPI Trend Analysis Report
- Incentive Program Effectiveness Review
- Employee Performance Distribution Analysis
- Performance Management Improvement Recommendations