Job Description
Full details about the role and requirements
Yukerja Summary
The FIELD AND COLLECTION ASSOCIATE role at 1-Pentagon Credit and Lending Corp is curated from Bossjob (category Keuangan & Perbankan). Note the work location (Davao del Norte, Davao, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
OVER-ALL PURPOSE OF JOB
The Collection Associate is responsible for coordinating with external partners, clients, and internal departments to ensure smooth business operations, while also managing the timely collection of payments. The role requires excellent communication skills, fieldwork experience, and attention to detail to support organizational financial goals and maintain positive stakeholder relationships.
FUNCTION AND RESPONSIBILITIES:
· Serve as the primary point of contact between the organization and external agencies, vendors, and clients.
· Facilitate the submission and retrieval of official documents (e.g., permits, billing statements, government compliance forms).
· Coordinate appointments, deliveries, or transactions with partner institutions and local government.
· Ensure accurate and timely communication between departments and external contacts Collection Functions.
· Follow up with clients and partners for outstanding receivables in accordance with company policy.
· Maintain and update collection records and client account statuses.
· Prepare and issue collection notices, receipts, and statements of account.
· Coordinate with the Finance Department to reconcile
payment discrepancies and ensure accurate reporting.
· Report potential collection issues and delinquent accounts to management promptly
· Prepare and submit activity and sales reports to supervisors.
· Other task related to the operations create great teamwork.
· Maintain a daily log of customer interactions, applications, and follow ups.