Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative – Healthcare Account (Cigna MAPD) role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Muntinlupa, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Join our Cigna MAPD Healthcare Account as a Customer Service Representative and provide exceptional support to members by assisting with healthcare-related inquiries, benefits, claims, and general account concerns. If you have strong communication skills and enjoy helping others, this is a great opportunity to build your career in the healthcare BPO industry.
Qualifications
- College Graduate with or without work experience
- Completed at least 2 years in college with a minimum of 6 months of customer service or related work experience
- Above-average English communication skills
- Good interpersonal and customer service skills
- Strong analytical and problem-solving abilities
- Good comprehension skills
- Basic knowledge of Microsoft Office applications
- Willing to work onsite, including weekends and holidays
Why Join Us?
- Competitive salary and benefits package
- Paid training
- Career growth opportunities
- Healthcare industry experience
- Supportive and collaborative work environment
- Government-mandated benefits