JobStreet Teknologi & IT Full Time

Customer Service Agent

PT Indotel Maju Bersama

Yogyakarta, Yogyakarta Special Region Gaji dirahsiakan Posted 2 days ago
Location Yogyakarta, Yogyakarta Special Region
Salary Gaji dirahsiakan
Job Type Full Time
Country Indonesia
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Job Description

Full details about the role and requirements

Yukerja Summary

The Customer Service Agent role at PT Indotel Maju Bersama is curated from JobStreet (category Teknologi & IT). Note the work location (Yogyakarta, Yogyakarta Special Region) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job Descriptions:

  1. Respond to customer questions via live chat or email.

  2. Provide accurate information about the company's products, services, and policies.

  3. Handle customer complaints quickly and professionally.

  4. Ensure customer issues are resolved.

  5. Document customer interactions in the system.

  6. Collaborate with internal teams to solve customer problems.

  7. Give suggestions and feedback to improve customer service.


Requirements :

1. Bachelor degree min D3/S1 from any major

2. Have an experience as a Customer Service agent in E-Commerce (Freshgraduates are welcome to apply)

3. Proven experience in managing and engaging with an online community.

4. Strong analytical ability and proven problem-solving skills.

5. Strong analytical skills with excellent written and verbal communication skills in

6.Exceptional typing skills with strict attention to accuracy (zero typos)

English are required for this position (Min. B2 Level)

Sumber: JobStreet Updated Baru sahaja 9 views

Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from JobStreet. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

Tips for Applying to Customer Service Agent

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