Job Description
Full details about the role and requirements
Yukerja Summary
The Commercial Account Coordinator | 18k Basic Pay + 1k Flex Fund Allowance role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Commercial Customer Service Representative (Commercial CSR)
Job Description
Provide customer support to business clients by answering inquiries, processing orders, resolving issues, and ensuring excellent customer service.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Process customer orders, requests, and account updates.
- Resolve customer concerns or escalate complex issues when needed.
- Maintain accurate customer records in the system.
- Coordinate with internal teams to ensure timely resolution of customer requests.
- Follow company policies and service standards.
- Deliver professional and friendly customer service at all times.