Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at TREG Outsourcing is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service and support to clients via phone, email, and chat.
- Assist customers with inquiries, complaints, and product information to ensure satisfaction.
- Document and manage customer interactions in the company’s database.
- Collaborate with team members to enhance service delivery and resolve issues.
- Maintain a positive attitude and build rapport with customers to foster loyalty.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Entry Level (0–2 years)
- Skills and Competencies: Strong proficiency in English; Excellent customer service skills
- Qualities and Traits: Effective communication skills; Ability to work in a team-oriented environment
- Responsibilities and Duties: Ability to handle multiple tasks effectively while providing timely updates to customers