Job Description
Full details about the role and requirements
Yukerja Summary
The After Sales Customer Service Representative role at Miranda HR is curated from Bossjob (category Teknologi & IT). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service and support to clients post-purchase.
- Assist customers with inquiries, complaints, and technical issues via phone, email, or chat.
- Collaborate with other departments to resolve customer issues effectively and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities for upselling and cross-selling company products and services.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years of experience in customer service or related field.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.