Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative – Retail Account role at STACKph is curated from Bossjob (category Retail & E-commerce). Note the work location (Cavite, Calabarzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
We are looking for enthusiastic individuals to join our Retail Account team in Molino. As a Customer Service Representative, you will handle customer inquiries, provide product and service information, and ensure a positive customer experience. This role is ideal for fresh graduates or those with prior customer service experience who want to build a career in the BPO industry.
Key Responsibilities
- Answer customer inquiries via phone, email, or chat
- Provide accurate information about retail products and services
- Resolve customer concerns in a professional and timely manner
- Document customer interactions and transactions
- Collaborate with team members to meet performance targets
Qualifications
- High School or Senior High School Graduate
- With or without prior BPO/customer service experience
- Good communication skills in English and Filipino
- Willing to work onsite in Molino, Cavite
- Flexible with schedules, including weekends and holidays