Job Description
Full details about the role and requirements
Yukerja Summary
The Koordinator/ SPV Telesales role at PT. Infomedia Nusantara (Telkom Group) Site Jogja & Semarang is curated from JobStreet (category Teknologi & IT). Note the work location (Yogyakarta Special Region) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
About PT. Infomedia Nusantara:
PT. Infomedia Nusantara is a subsidiary of PT Telkom Indonesia, specializing in Business Process Outsourcing (BPO) with core services in Customer Relationship Management (CRM) and Shared Service Operations (SSO). Infomedia manages business processes for 600+ companies across multiple industries and holds approximately 53% market share in Indonesia’s contact center industry, making it the market leader nationwide. [infomedia.co.id]
With 22+ years of experience managing large-scale contact centers, Infomedia has transformed into a Digital CX Partner, offering modern digitalized BPO solutions such as omnichannel contact centers, data management, digital marketing, and cloud-based business services.
Job Descriptions:
Motivate the telesales team to effectively achieve company sales targets.
Lead and manage daily operations.
Oversee financial performance and ensure operational profitability.
Coordinate with internal and external stakeholders to deliver high-quality results.
Provide in-depth operational and analytical reports to support strategic decisions.
Ensure target achievement (Inbound Sales, Cross-Sales, and Upsells)
Requirements:
3–5 years of experience in Telesales environment (must-have).
1–2 years of telesales operational management
Strong leadership experience managing large-scale teams (more than 50 members) with client-facing responsibilities
Experience in leading Telemarketing
Strategic thinker with strong execution capability
Proven experience in team building and managing operational, organizational, and financial functions
Demonstrated ability to coach and develop team members
Holds an accredited telesales industry certification (local or international)
Expert Ms. Office (Ms. Excel & Ms. Power Point)
Placement in Yogyakarta
Reporting Line:
- External: Client
- Internal: Head of Department & Vice President