Front Desk Receptionist

About Us

Kitar is a startup building a trusted recommerce platform in Southeast Asia. Through our consumer-facing app, we enable users to recycle and purchase certified pre-owned smartphones—making technology more affordable while supporting sustainability and reducing electronic waste.

As we continue to grow in Indonesia, we are looking for a Front Desk Receptionist to help ensure a professional, organized, and welcoming office environment. This role is ideal for individuals who enjoy interacting with people, maintaining accurate records, and supporting the smooth day-to-day operations of a fast-growing company.

Key Responsibilities

• Welcome guests, visitors, candidates, vendors, and delivery personnel, and direct them to the appropriate contact person or meeting room.
• Receive incoming packages, mail, and documents, and maintain accurate records of all deliveries and handovers.
• Coordinate the distribution of incoming packages and documents to the relevant departments or employees.
• Arrange outgoing shipments and coordinate with courier services when required.
• Maintain visitor logs, package records, and other front desk documentation in an organized manner.
• Answer and route incoming calls, messages, and inquiries to the appropriate person or department.
• Ensure the reception area, meeting rooms, and common areas are presentable and ready for visitors.
• Support basic administrative tasks, including filing, scanning, printing, and document management.
• Coordinate with building management, vendors, and service providers when necessary.
• Assist with general office operations and administrative support as assigned.

Requirements

• Bachelor's degree (S1) in Business Administration, Management, Communications, Office Administration, or a related field.
• Minimum 2 years of experience as a Receptionist, Front Desk Officer, Administrative Assistant, Customer Service Representative, or a related role.
• Strong interpersonal and customer-service skills with a professional and friendly demeanor.
• Detail-oriented and reliable in handling packages, visitor records, and administrative documentation.
• Comfortable using office productivity tools such as email, spreadsheets, and document management systems.
• Strong organizational and multitasking skills.
• Ability to communicate clearly and professionally and basic English proficiency is preferred.
• Experience in package handling, visitor management, office administration, or logistics coordination is a plus.