JobStreet Teknologi & IT Full Time

Assisten Customer Service

PT. ID Photobook Kreasi Indonesia

Yogyakarta, Yogyakarta Special Region Gaji dirahsiakan Posted 3 days ago
Location Yogyakarta, Yogyakarta Special Region
Salary Gaji dirahsiakan
Job Type Full Time
Country Indonesia

Job Description

Full details about the role and requirements

Yukerja Summary

The Assisten Customer Service role at PT. ID Photobook Kreasi Indonesia is curated from JobStreet (category Teknologi & IT). Note the work location (Yogyakarta, Yogyakarta Special Region) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job Desk :

  • Menjawab pertanyaan customer mengenai produk, melayani tawar menawar customer hingga proses dealing produk melalui platform sosial media dan komunikasi online

  • Melakukan pendekatan, promosi dan menjaga kepuasan customer

  • Menginput data penjualan dan membuat laporan harian

  • Melakukan koordinasi dengan tim terkait tentang customer needs, customer behaviour, dll

  • Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan

  • Melakukan tugas administratif terkait layanan pelanggan

  • Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan

Kualifikasi :

  • Pendidikan minimal SMA atau setara (fresh graduate are welcome)

  • Memiliki pengalaman di bidang customer service deal maker lebih disukai

  • Memiliki kemampuan dalam menyelesaikan masalah

  • Fast Learner terkait pemahaman dasar tentang produk atau layanan perusahaan

  • Bersedia dengan sistem shift sampai jam 9 malam

  • Domisili diutamakan di Sewon/Bantul/Yogyakarta


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Tips for Applying to Assisten Customer Service

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