JobStreet Teknologi & IT Full Time

Assisten Customer Service

PT. ID Photobook Kreasi Indonesia

Yogyakarta, Yogyakarta Special Region Salary not disclosed Posted 3 days ago
Location Yogyakarta, Yogyakarta Special Region
Salary Salary not disclosed
Job Type Full Time
Country Indonesia
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Job Description

Full details about the role and requirements

Yukerja Summary

The Assisten Customer Service role at PT. ID Photobook Kreasi Indonesia is curated from JobStreet (category Teknologi & IT). Note the work location (Yogyakarta, Yogyakarta Special Region) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job Desk :

  • Menjawab pertanyaan customer mengenai produk, melayani tawar menawar customer hingga proses dealing produk melalui platform sosial media dan komunikasi online

  • Melakukan pendekatan, promosi dan menjaga kepuasan customer

  • Menginput data penjualan dan membuat laporan harian

  • Melakukan koordinasi dengan tim terkait tentang customer needs, customer behaviour, dll

  • Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan

  • Melakukan tugas administratif terkait layanan pelanggan

  • Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan

Kualifikasi :

  • Pendidikan minimal SMA atau setara (fresh graduate are welcome)

  • Memiliki pengalaman di bidang customer service deal maker lebih disukai

  • Memiliki kemampuan dalam menyelesaikan masalah

  • Fast Learner terkait pemahaman dasar tentang produk atau layanan perusahaan

  • Bersedia dengan sistem shift sampai jam 9 malam

  • Domisili diutamakan di Sewon/Bantul/Yogyakarta


Sumber: JobStreet Updated 8 hr ago 10 views

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