Job Description
Full details about the role and requirements
Yukerja Summary
The CUSTOMER SERVICE REPRESENTATIVE - DIRECT HIRE (URGENT) role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Muntinlupa, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, and chat.
- Maintain a high level of product knowledge to assist customers effectively.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to improve service processes and customer satisfaction.
- Adhere to company policies and procedures while maintaining confidentiality and professionalism.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Newbie and Tenured are welcome to apply
- Skills and Competencies: Strong communication skills, problem-solving abilities, and a customer-centric attitude
- Responsibilities and Duties: Ability to handle multiple tasks and provide timely responses
- Qualities and Traits: Patience, empathy, and a positive demeanor