Job Description
Full details about the role and requirements
Yukerja Summary
The Anti Fraud Specialist (Mandarin Speaker) role at Digital Financing Indonesia is curated from JobStreet (category Teknologi & IT). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Key Responsibilities:
Review and approve merchant and sales representative applications based on established compliance standards and admission criteria.
Monitor post-admission merchant status, conduct periodic risk reviews, and manage suspensions or terminations based on anti-fraud policies.
Oversee anti-fraud cases from intake to closure, ensuring SLA compliance and proper documentation of outcomes.
Conduct QC inspections on investigation reports, identify process gaps, and recommend improvements to enhance investigation quality.
Partner with sales, investigation, and customer service teams to implement anti-fraud measures and resolve operational challenges.
Key Requirements:
Proficient in Chinese as a working language.
Bachelor’s degree or above.
1+ year of experience in offline credit anti-fraud, merchant admission, or investigation support, preferably in the Indonesian market.
Strong attention to detail with a keen sense of risk identification.
Effective communication and coordination skills; able to work efficiently across sales, investigation, and operations teams to drive execution.
Solid skills in data organization and report writing; results-oriented with strong learning agility and a high sense of responsibility.
Experience in consumer finance, licensed lending, or bank credit card fraud operations in Southeast Asia is a plus.