Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at Metacom Careers is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Manila, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service through effective communication and problem-solving.
- Respond to customer inquiries via phone, email, or chat in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance the overall customer experience.
- Handle complaints and escalate issues when necessary to ensure customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Entry-level (0-2 years of experience).
- Skills and Competencies: Strong verbal and written communication skills.
- Skills and Competencies: Basic computer proficiency and familiarity with customer service software.
- Qualities and Traits: Positive attitude with a strong desire to learn.
- Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.