Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative (START ASAP) role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Marketing & Penjualan). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Summary:
We are seeking a friendly, detail-oriented Customer Service Representative to join our team. The ideal candidate will act as the first point of contact for our customers, providing timely and effective solutions to inquiries, complaints, and requests. This role requires excellent communication skills, patience, and a genuine desire to help customers have a positive experience with our company.
Key Responsibilities:
• Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
• Resolve product or service problems by clarifying issues, researching solutions, and implementing effective resolutions.
• Provide product or service information to customers in a clear and concise manner.
Qualifications:
• Senior high school diploma or equivalent; College Graduate / Undergraduate / Fresh Graduates.
• Average to Excellent verbal and written communication skills.
• Knowledgeable with MS Teams and basic computer applications.
• Fresh graduates are encouraged to apply!