Job Description
Full details about the role and requirements
Yukerja Summary
The Technical Support Engineer role at PT Holink Solusi Digital is curated from JobStreet (category Teknologi & IT). Note the work location (North Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Technical Support Engineer handling user support via chat, investigating bugs, checking logs/API/backend, and working with engineering to fix issues
- End-to-end support role bridging users, product, QA, and engineering teams.
- Grow technical skills: reproduce bugs, dig into logs, APIs, and backend data.
- Drive customer satisfaction and retention in a fast-moving SaaS environment.
Gaji: Rp 7.500.000 – Rp 10.000.000 per month