Job Description
Full details about the role and requirements
Yukerja Summary
The NON-VOICE ACCOUNT CUSTOMER SERVICE REPRESENTATIVE role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service through non-voice channels such as email or chat.
- Assist customers with inquiries, ensuring timely and accurate responses.
- Resolve customer issues efficiently, maintaining a high level of satisfaction.
- Document customer interactions and feedback accurately in management systems.
- Collaborate with team members to improve service processes and customer experience.
Requirements
- Educational Qualifications:High school diploma or equivalent preferred.
- Experience Level:Entry-level, no prior experience required (TENURED ARE ALSO WELCOME)
- Skills and Competencies:Strong communication skills, both written and verbal.
- Skills and Competencies:Ability to work independently and in a team environment.
- Qualities and Traits:Customer-focused mindset with a positive attitude.