Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at RSD Human Resource Management Consultancy is curated from Bossjob (category Teknologi & IT). Note the work location (Taguig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Handle customer inquiries and provide appropriate solutions and information
- Manage collections and account receivable processes efficiently
- Utilize CRM/NET Suite and Salesforce for customer management and tracking
- Maintain a high level of customer satisfaction through effective communication
- Collaborate with other departments to resolve customer issues
Requirements
- Educational Qualifications: High school diploma or equivalent
- Experience Level: 1–3 years
- Skills and Competencies: Strong collections experience
- Skills and Competencies: Proficient in account receivable management
- Skills and Competencies: Experience with CRM/NET Suite
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Familiarity with Salesforce