Bossjob Teknologi & IT Full Time

Technical Support Representative

Metacom Careers

Pasig, National Capital Region, Philippines PHP 25.000 – 30.000 Posted 22 hr ago
Location Pasig, National Capital Region, Philippines
Salary PHP 25.000 – 30.000
Job Type Full Time
Country Filipina

Job Description

Full details about the role and requirements

Yukerja Summary

The Technical Support Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Description

  • Provide technical assistance and support for incoming queries and issues related to software and hardware.
  • Diagnose and resolve technical hardware and software issues.
  • Respond to customer inquiries with a positive and professional attitude.
  • Document issues and resolutions in the support database.
  • Collaborate with other team members to improve customer service processes.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
  • Experience Level: 1-3 years in a technical support or customer service role.
  • Skills and Competencies: Strong customer service and communication skills, proficiency in troubleshooting hardware and software issues.
  • Responsibilities and Duties: Ability to work in a fast-paced environment, handle multiple tasks effectively.
  • Qualities and Traits: Problem-solving mindset, patience, and empathetic approach towards customers.

Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from Bossjob. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

Tips for Applying to Technical Support Representative

  1. Read the full description and ensure your skills match before applying to Metacom Careers.
  2. Tailor your CV and cover letter to keywords in the job description — especially for Teknologi & IT roles.
  3. Click Apply Now to go to Bossjob. The hiring process is entirely on the source site.
  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
  5. Beware of payment requests — legitimate jobs do not charge application fees.

Related articles: CV ATS · Career Blog & Tips