Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Manila, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service via phone and email to resolve inquiries and issues.
- Assist customers in navigating products and services.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance the customer experience.
- Stay updated on product knowledge and promotions.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Fresh graduate or 0–2 years of experience in customer service.
- Skills and Competencies: Excellent command of the English language.
- Skills and Competencies: Strong interpersonal and communication skills.
- Skills and Competencies: Experience in a call center environment is a plus.
- Qualities and Traits: Empathetic, patient, and solution-oriented approach.