Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at RSD Human Resource Management Consultancy is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Handle incoming calls from customers with professionalism and empathy.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues effectively.
- Document all customer interactions clearly in the system.
- Meet call quality and performance metrics regularly.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience, entry-level candidates welcome.
- Skills and Competencies: Strong communication skills and a customer-oriented attitude.
- Qualities and Traits: Ability to work in a fast-paced environment and handle stressful situations effectively.
- Responsibilities and Duties: Ability to follow up with customers to ensure satisfaction.
- Working Conditions: Availability to work flexible hours, including evenings and weekends.