Job Description
Full details about the role and requirements
Yukerja Summary
The Account Manager role at Bestoptions Assistance Inc. is curated from Bossjob (category Marketing & Penjualan). Note the work location (Mandaluyong, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Key Responsibilities:
- Coordinate and maintain positive relationships with assigned clients.
- Respond to client inquiries, concerns, and service requests in a timely manner.
- Monitor client accounts and ensure all requirements are properly addressed.
- Collaborate with internal teams to facilitate client requests and operational needs.
- Prepare and maintain client records, reports, and documentation.
- Schedule meetings, store visits, and client engagements as required.
- Support account management initiatives to improve client satisfaction and retention.
- Ensure compliance with company policies and client agreements.
- Manage employee concerns and labor relations matters
- Perform administrative tasks and documentation
- Process and monitor DTR (Daily Time Record)
Qualifications:
- Bachelor's degree in Pyschology, Human Resources, or other related field.
- At least 1 year of experience in customer service, account management, client relations, or administrative support is advantage
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
- Ability to multitask and work in a fast-paced environment.
- Detail-oriented and customer-focused.
- Willing to work Monday-Saturday