Job Description
Full details about the role and requirements
Yukerja Summary
The Online Customer Service Representative role at Work-1 Manpower Recruitment Services is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer support via online chat, email, and social media platforms.
- Assist customers with inquiries related to products, services, and order issues.
- Handle customer complaints and resolve issues in a timely manner.
- Maintain and update customer records accurately in the database.
- Collaborate with other departments to improve customer experience and satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: Entry-level (0–2 years of experience).
- Skills and Competencies: Strong verbal and written communication skills.
- Qualities and Traits: Patience, empathy, and a customer-first attitude.
- Responsibilities and Duties: Ability to multitask and manage time effectively.
- Working Conditions: Ability to work in a fast-paced, remote environment.