Job Description
Full details about the role and requirements
Yukerja Summary
The (URGENT HIRING) - Operational Manager role at Deli Boga Rasa is curated from JobStreet (category Teknologi & IT). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Qualifications:
• Minimum 3 years of experience in the F&B industry, including experience as a Manager or Area Manager.
• Strong understanding of outlet operations and daily workflows.
• Excellent communication, leadership, and time management skills.
• Proven ability in managing operational budgets and cost control.
Key Responsibilities:
• Supervise and guide outlet supervisors to ensure smooth operations.
• Develop and implement operational programs and strategies.
• Handle customer complaints effectively and maintain service standards.
• Ensure all staff adhere to company SOPs.
• Conduct employee training and performance reviews.
• Resolve operational conflicts promptly and effectively.
• Plan and execute monthly and annual operational strategies, including budgeting, promotions, food cost management, and product development.
• Willing to work mobile in Jakarta and Bekasi areas