Job Description
Full details about the role and requirements
Yukerja Summary
The Cantonese Bilingual Representative role at RSD Human Resource Management Consultancy is curated from Bossjob (category Teknologi & IT). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Key Responsibilities
- Handle inbound and outbound customer interactions via phone, email, and chat.
- Provide accurate information and resolve customer inquiries efficiently.
- Assist customers with account concerns, billing, orders, technical support, or service requests, depending on the assigned account.
- Document customer interactions accurately in company systems.
- Meet established quality, productivity, and customer satisfaction metrics.
- Collaborate with internal teams to resolve complex customer issues.
- Ensure compliance with company policies, procedures, and data privacy standards.