Glints Teknologi & IT Kontrak

Contact Center TRACER - Jakarta Barat

Mitracomm Ekasarana (Head Office Jakarta)

Palmerah IDR 5.700.000 – 6.300.000 Posted 2 days ago
Location Palmerah
Salary IDR 5.700.000 – 6.300.000
Job Type Kontrak
Country Indonesia
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Job Description

Full details about the role and requirements

Yukerja Summary

The Contact Center TRACER - Jakarta Barat role at Mitracomm Ekasarana (Head Office Jakarta) is curated from Glints (category Teknologi & IT). Note the work location (Palmerah) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job Description:

  • Pelacakan Paket: Memantau posisi paket kiriman yang bermasalah atau tersendat di sistem.
  • Penanganan Kendala (Problem Solving): Menelusuri penyebab paket tertunda, rusak, atau belum sampai ke penerima.
  • Komunikasi Keluar (Outbound Call): Menghubungi pihak terkait atau pelanggan untuk koordinasi status kiriman.
  • Eskalasi Operasional: Meneruskan masalah paket ke tim operasional lapangan agar segera ditindaklanjuti.
  • Sistem Tiketing: Mencatat dan memproses laporan kendala menggunakan sistem tiket perusahaan.
  • Analisis Data: Mencegah dan menganalisis potensi penyimpangan atau fraud dalam proses pengiriman
Sumber: Glints Updated 20 min ago 9 views

Disclaimer: Yukerja.com is a job aggregator, not an employer. This listing is aggregated from Glints. Applications are processed on the official company or source site. We are not responsible for listing accuracy.

Tips for Applying to Contact Center TRACER - Jakarta Barat

  1. Read the full description and ensure your skills match before applying to Mitracomm Ekasarana (Head Office Jakarta).
  2. Tailor your CV and cover letter to keywords in the job description — especially for Teknologi & IT roles.
  3. Click Apply Now to go to Glints. The hiring process is entirely on the source site.
  4. Prepare an updated portfolio or LinkedIn profile if required during screening.
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