Job Description
Full details about the role and requirements
Yukerja Summary
The Application & Lifecycle Solution Engineer role at PT Detagg Presical Indonesia is curated from JobStreet (category Teknologi & IT). Note the work location (Bogor Regency, West Java) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
1. Perform on-site installation, qualification (IQ/OQ/PQ protocols), preventive maintenance, and ISO/IEC 17025 calibrations for high-precision analytical instruments.
2. Take excellent care of delicate reference standards and make sure the working environment is strictly controlled.
3. Report to the Technical Manager to make sure all work meets our high-quality standards, while taking your travel schedule from the Commercial team.
4. Be our eyes and ears in the field. Listen to our customers, find out what problems they are facing to generate leads for the Commercial Manager.
5. Technical Application Support : Provide application support, method optimization, troubleshooting, and customer training to ensure optimal instrument performance.
6. ?Technical Troubleshooting : Diagnose hardware, software, and application-related issues, and recommend effective corrective and preventive actions.
7. ?Customer Relationship : Build strong relationships with customers by providing professional technical support and ensuring high customer satisfaction.
8.Travel Readiness : Willing to travel extensively across Indonesia and overseas when required.