Job Description
Full details about the role and requirements
Yukerja Summary
The Pre-Sales Customer Service Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Mandaluyong, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Engage with potential customers to understand their needs and provide appropriate product information.
- Deliver compelling sales pitches to effectively promote and close sales.
- Handle customer inquiries and ensuring their issues are resolved efficiently.
- Collaborate with the sales team to develop strategies for improving customer engagement.
- Maintain accurate records of customer interactions and sales activities.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 1-3 years in customer service or sales-related role
- Skills and Competencies: Strong proficiency in English; excellent call center etiquette; proven customer service skills; ability to effectively pitch products and close sales
- Responsibilities and Duties: Proven experience in handling customer inquiries and delivering exceptional service
- Qualities and Traits: Strong communication skills; persuasive and friendly demeanor; ability to work under pressure