Job Description
Full details about the role and requirements
Yukerja Summary
The Technical Support Associate - Davao City role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Davao del Sur, Davao, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Technical Support Associate - Davao City
Location: Davao City, Davao del Sur
Work Setup: Onsite
Schedule: Shifting Schedule
Salary Package:?16,500 – ?19,500/month
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Job Requirements:
- Senior High School Graduate (K–12) or High School Graduate (Old Curriculum).
- Good English communication skills.
- Basic computer navigation and troubleshooting skills.
- Call center experience is preferred but not required.
- Willing to work onsite in Davao City.
- Willing to work on a shifting schedule.
Responsibilities:
- Provide technical support through phone, chat, or email.
- Troubleshoot and resolve basic technical issues related to products or services.
- Assist customers with account setup, device configuration, and general technical inquiries.
- Clearly explain troubleshooting steps and solutions to customers.
- Document customer interactions accurately in company systems.
Salary & Benefits:
- Salary Package: ?16,500 – ?19,500/month
- HMO Coverage
- Night Differential Pay
- Rice Allowance
- Paid Leaves
- Holiday and Overtime Pay
- Mental Wellness Program starting Day 1
- Insurance Coverage starting Day 1
- Free Medical Insurance upon regularization (including qualified common-law partners)
- 13th Month Pay
- Government-Mandated Benefits
- Paid Training
- Career Growth and Promotion Opportunities