Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative (Technical) role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Davao del Sur, Davao, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Position: Technical Support Representative (TSR)
Location: Luisa Bldg. 1. Martina IT Park. Mc Arthur Highway. Matina. Davao City
Employment Type: Full-time
Job Responsibilities
- Provide technical support to customers via phone, email, or chat.
- Troubleshoot and resolve technical issues efficiently.
- Document customer interactions and solutions accurately.
- Escalate complex issues to the appropriate teams when necessary.
- Deliver excellent customer service while meeting performance metrics.
Qualifications
- At least Sr High Grad or High School Graduate Curriculum
- Preferably with call center experience but not required
- Salary Package:
- Php 16,500 – No BPO Experience
- Php 19,500 and above – With BPO Experience
Encourage your referrals to visit our recruitment hub for an onsite application.
Kindly remind your referrals to bring at least one valid government-issued ID, such as:
• Passport
• Postal ID
• Driver’s License
• National ID
Our recruitment hub is open Monday to Friday, from 9:00 AM to 5:00 PM.
- High school graduate, college undergraduate, or college graduate.
- Excellent English communication skills.
- Basic computer and troubleshooting skills.
- Customer service experience is an advantage but not required.
- Willing to work on shifting schedules, weekends, and holidays if needed.
Benefits
- Competitive salary
- Performance incentives
- Paid training
- HMO and other company benefits
- Career growth opportunities
Apply now!