Job Description
Full details about the role and requirements
Yukerja Summary
The Housekeeping Field Manager role at Samara Lombok is curated from JobStreet (category Teknologi & IT). Note the work location (Lombok) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Position Overview
We are looking for an experienced and hands-on Housekeeping Manager to lead our housekeeping team. This is a field-based role, not an office-based position. The successful candidate will spend most of their time on the floor, inspecting villas, coaching the team, and ensuring every guest area is clean, well-presented, and ready at all times.
At Samara Lombok, housekeeping plays an important role in creating great first impressions and delivering consistent guest experience.
Key Responsibilities
Operations
Lead the daily housekeeping operation across guest villas, public areas, and back-of-house.
Conduct daily inspections to ensure cleanliness and presentation standards are met.
Ensure all villas are guest-ready before arrival.
Monitor housekeeping schedules and daily productivity.
Resolve operational issues quickly and effectively.
Team Leadership
Lead, coach, and support the housekeeping team.
Provide on-the-job training and maintain housekeeping SOPs.
Build a culture of accountability, teamwork, and attention to detail.
Conduct regular performance feedback and coaching.
Quality Control
Maintain high housekeeping standards across all properties.
Ensure proper use of cleaning equipment, chemicals, and supplies.
Coordinate with Engineering on maintenance issues affecting guest rooms.
Work closely with Front Office and Operations to support guest requirements.
Qualifications
Minimum 5 years of management experience in a 5-star hotel, luxury resort, or international hospitality brand.
Strong leadership and team development skills.
Proven experience in staff training and operational coaching.
Excellent eye for detail and quality standards.
Hands-on, field-focused management style.
Strong understanding of luxury housekeeping operations and guest expectations.
Ability to establish systems, procedures, and performance standards.
Fluent English preferred.
Location
Willing to be re-located to Lombok
What We Offer
Competitive compensation aligned with industry standards.
Opportunity to be part of an internationally recognized hospitality brand.
Professional development and career growth opportunities.
A structured and collaborative working environment.