Job Description
Full details about the role and requirements
Yukerja Summary
The IT Support Specialist role at Jatro BPO is curated from Bossjob (category Teknologi & IT). Note the work location (Pampanga, Central Luzon, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Jatro BPO is a Philippines-based outsourcing workforce that helps strata businesses to focus on their core functions. As a specialized staffing company, Jatro provides administrative and professional back office support for businesses.
We are looking for a skilled?IT Support Staff to provide troubleshooting, maintenance, and support services for computer systems, hardware and software. Set up security and privacy of networks and computer systems.
Key Responsibilities:
- Diagnose and resolve hardware and software issues for desktops, laptops, and peripherals.
- Install, configure, and upgrade operating systems and software applications.
- Set up and maintain printers, scanners, and other IT equipment.
- Maintain records of repairs, installations, and support requests.
- Ensure network and system security, performing routine maintenance and updates.
Qualifications & Skills:
- Proven experience as a Computer Technician, IT Support Specialist, or similar role.
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Familiarity with networking (routers, modems, switches, and firewalls).
- Ability to diagnose and repair hardware issues efficiently.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- On-site parking
- Paid training
- Promotion to permanent employee
- Competitive Pay
- Performance Incentives
- Career Progression