Job Description
Full details about the role and requirements
Yukerja Summary
The PHRN BPO Care Associate role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Pasig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Assist with a variety of tasks within the BPO environment ensuring excellent customer service.
- Communicate effectively with clients and team members, providing support and solutions.
- Handle incoming calls and queries, resolving issues in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Participate in training sessions to enhance skills and knowledge of BPO practices.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1-3 years in a BPO setting.
- Skills and Competencies: Proficiency in English language and communication.
- Skills and Competencies: Familiarity with BPO processes and customer service standards.
- Qualities and Traits: Strong problem-solving abilities and a customer-centric mindset.
- Responsibilities and Duties: Ability to work collaboratively in a team environment.