Job Description
Full details about the role and requirements
Yukerja Summary
The Junior Technical Support Engineer (Mandarin Speaker) role at Whale Cloud Technology is curated from JobStreet (category Teknologi & IT). Note the work location (South Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Descriptions:
Involves in the delivery of telecommunication software projects.
Responsible for technical support activities including System Configuration, Business operation, System Upgrading.
Provide 2nd or 3rd level technical support to existing and new customers.
Responsible for preparation, creation, and test execution for any testing phase of the project.
Liaison with external parties and vendors to support integration and troubleshooting.
Responsible for as assigned by the Project Manager.
Job Requirements:
Fluent in Mandarin is a must.
Those who are currently completing their thesis or fresh graduates are welcome to apply.
Candidate must possess at least Bachelor's Degree in Information Technology/Computer Science, Electrical/Electronic or equivalent.
Having one of the technical skills such as database (MySQL, PL/SQL), Linux, Python, Shell script.
Having experience in telecommunication BSS projects is an added advantage.
Resourceful, good analytical and problem-solving skills with positive customer service attitude.
Self-motivated, teamwork and able to work independently.