Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative / Travel / Financial / Retail role at Metacom Careers is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide excellent customer service through various communication channels including phone, email, and chat.
- Assist customers with inquiries related to travel plans, financial services, or retail products.
- Resolve complaints and issues effectively, ensuring customer satisfaction.
- Maintain up-to-date knowledge of products and services to provide accurate information.
- Process transactions and manage customer accounts.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Fresh Graduate/Entry-level (0–2 years).
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patience, empathy, and problem-solving abilities.
- Working Conditions: Ability to work flexible hours, including weekends and holidays.