Job Description
Full details about the role and requirements
Yukerja Summary
The CSR ROLE Tech/Retail/Healthcare/Telco/Food Delivery Account role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Davao del Sur, Davao, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide excellent customer service across multiple platforms, including phone, email, and chat.
- Assist customers with inquiries and problem resolution related to tech, retail, healthcare, telco, and food delivery services.
- Maintain a positive and professional demeanor while interacting with customers.
- Collect and analyze customer feedback to improve service delivery.
- Collaborate with team members to enhance overall customer experience.
Requirements
- Educational Qualifications: High School Diploma or equivalent required.
- Experience Level: 0–2 years of customer service experience preferred.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Positive attitude, patience, and empathy towards customers.
- Responsibilities and Duties: Ability to work in a fast-paced environment while maintaining attention to detail.
- Working Conditions: May require working evenings, weekends, and holidays based on business needs.