Job Description
Full details about the role and requirements
Yukerja Summary
The I.T technical support role at Konek-IT Network Technologies Inc. is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Mandaluyong, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide technical support to clients, addressing queries and issues related to I.T. products.
- Assist in pre-sale and after-sale processes, ensuring customer satisfaction.
- Collaborate with sales teams to present technical solutions to potential clients.
- Document and report on support activities and solutions provided.
- Work with clients to implement after-sales solutions effectively.
Requirements
- Educational Qualifications: Diploma in Information Technology or a related field
- Experience Level: Fresh Graduate or Student
- Skills and Competencies: Pre-Sale Technical Support, After-Sales Technical Support, CRM
- Qualities and Traits: Excellent Communication Skills, Relationship Building, Teamwork