Job Description
Full details about the role and requirements
Yukerja Summary
The IT Onsite Support role at Kerem IT Solutions is curated from Bossjob (category Logistik & Supply Chain). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Summary:
The IT Support provides administrative and clerical support to the IT department while assisting in technical tasks. This role also supports client coordination, internal communications, and simple design work, requiring a tech-savvy individual with good interpersonal skills.
Key Responsibilities:
- Maintain and update IT records, documentation, and inventory of equipment
- Track issuance, return, and status of IT assets
- Prepare reports, spreadsheets, and other administrative documents
- Log, monitor, and follow up IT service requests
- Assist in procurement processes (purchase requests, canvassing, documentation)
- Coordinate with vendors, service providers, and internal departments
- Attend client meetings when required and assist in documenting discussions or requirements
- Provide support in client coordination and maintain professional communication
- Create and edit visual materials (announcements, guides, posters) using Canva
- Support internal communications for IT-related updates and advisories
- Assist in onboarding/offboarding processes (account requests, access documentation)
- Provide basic troubleshooting and escalate technical issues when needed
- Perform general clerical tasks such as data entry, filing, and scheduling
Qualifications:
- Graduate of Information Technology, Computer Science, Business Administration, or related field
- Tech-savvy with a basic understanding of computer systems and troubleshooting
- Background in basic programming (e.g., HTML, CSS, or simple scripting) is an advantage
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Knowledge of Canva or similar tools for creating visual content
- Strong organizational and documentation skills
- Good communication and interpersonal skills
- Ability to attend and assist in client meetings confidently
- Strong public relations skills and professional demeanor
Preferred Traits:
- Detail-oriented and highly organized
- Able to multitask and work in a fast-paced environment
- Willing to learn and adapt to new technologies
- Team player with a proactive attitude