Job Description
Full details about the role and requirements
Yukerja Summary
The Online Customer Service Representative role at TREG Outsourcing is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Respond to customer inquiries via online chat, email, and social media.
- Assist customers with product selections, order placements, and troubleshooting issues.
- Ensure high levels of customer satisfaction through excellent service.
- Maintain detailed records of customer interactions and transactions.
- Work collaboratively with the customer service team to improve processes and service delivery.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Proficient in English, strong customer service skills.
- Qualities and Traits: Excellent communication skills, problem-solving ability, patience, and empathy.
- Working Conditions: Ability to work flexible hours, including weekends and holidays as needed.