Job Description
Full details about the role and requirements
Yukerja Summary
The Financial Customer Service Support role at Metacom Careers is curated from Bossjob (category Marketing & Penjualan). Note the work location (Pasay, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service support to clients regarding financial products and services.
- Assist customers with home loan applications and provide guidance on the process.
- Resolve customer inquiries and concerns in a timely manner, ensuring a high level of satisfaction.
- Maintain thorough knowledge of financial products to effectively communicate and assist clients.
- Collaborate with team members to improve the overall customer experience within the service center.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 1–3 years
- Skills and Competencies: Knowledge of home loans and mortgage applications
- Skills and Competencies: Experience in a BPO or customer service environment
- Qualities and Traits: Strong communication and interpersonal skills
- Qualities and Traits: Ability to work in a fast-paced environment