Job Description
Full details about the role and requirements
Yukerja Summary
The RELOCATE TO BALI - Customer Expert (German Speaker) role at Teleperformance is curated from JobStreet (category Teknologi & IT). Note the work location (Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Customer Expert (German Speaker)
We are hiring a Customer Expert (German Speaker) for our growing team in Bali!
If you have strong or fluent German and English communication skills and a passion for helping customers, we’d love to meet you!
Job Location: Bali, Indonesia
Responsibilities
Provide timely support to customers through phone, email and chat.
Assist customers with basic technical issues using provided scripts and guidelines.
Identify and escalate priority issues through the proper channels.
Collaborate with the team to improve processes and overall customer experience.
Qualifications
Minimum D3 or Bachelor’s degree from any major, fresh graduates are welcome!
Willing to work in shifting schedule, including weekends, public holidays, and permanent night shift.
Fast learner and able to work across multiple communication channels (email, chat, voice).
Strong or fluent German and English communication skills (written & verbal) — will be tested.
Preferably able to type at least 50 WPM — will be tested.