Job Description
Full details about the role and requirements
Yukerja Summary
The Spa Manager - Property/Hospitality - Batam (C-132048) role at RGF HR Agent Recruitment is curated from JobStreet (category Perhotelan & Pariwisata). Note the work location (Batam, Riau Islands) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
About The Company:
The working venue is in Batam.
Our client is a Multinational Property company. Currently, they are looking for Spa Manager.
Job Responsibilities:
Lead the pre-opening activities of the spa, including operational setup, SOP development, recruitment, training, and readiness preparation.
Manage the daily operations of the spa to ensure high service standards, guest satisfaction, and operational efficiency.
Develop and implement spa programs, wellness services, and treatment offerings aligned with the brand concept and guest expectations.
Monitor and manage financial performance, including budgeting, cost control, revenue generation, and profitability optimization.
Recruit, train, coach, and evaluate spa employees to ensure a highly competent and customer-focused team.
Ensure compliance with hygiene, safety, wellness, and luxury hospitality standards throughout all spa operations.
Build and maintain strong relationships with guests, ensuring prompt handling of feedback, complaints, and service recovery initiatives.
Prepare operational reports and collaborate closely with the General Manager to support business growth and continuous improvement initiatives.
Job Requirements:
Min. Diploma III
Business English proficiency (proficient in communicating with foreign customers & foreign management)
Min. 5 years as Spa Manager in Professional Luxury Spa establishment, experienced in doing pre-opening, operational matters including standards, budgeting, P&L, cost control and revenue optimization
Willing to work in Batam
Good hospitality mindset, good communication skill, good interpersonal skill
[Only CV in English will be processed]
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