Job Description
Full details about the role and requirements
Yukerja Summary
The Store Manager - Supervisor role at Erajaya is curated from JobStreet (category Retail & E-commerce). Note the work location (Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Description
Responsibilities
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage store's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events.
Job Requirements
Requirement:
- Candidate must possess at least Bachelor's Degree in Business Management, Food & Beverage Services Management or equivalent
- At least 2 year (s) of working experience as Assistont Store Manager
- Proven food & beverage management & customer service experience
- Guest oriented and service minded
- Strong leadership, motivational and people skills
- Understand the inventory scheme well
- In depth understanding in-store profit and loss (P&L) report, COGS, Food hygiene, Health & safety
- Working knowledge of various computer software programs (MS Office, Store Management software, POS)
- Ability to manage personnel and meet financial targets
- Capable to speak in English